StreamifyUs Privacy Policy

Effective Date: June 14th, 2025

This Privacy Policy explains how StreamifyUs LLC ("StreamifyUs," "we," "our," or "us") collects, uses, discloses, and protects your information when you use our website, platform, and related services (collectively, the "Services").By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Full name

• Email address

• Phone number

• Business name

• Business address

• EIN or other business identifiers

1.2 Customer Data (Uploaded by Clients)

• Contact lists (names, phone numbers, email addresses)

• Communications sent through our platform (SMS, email content)

1.3 Payment Information

We use Stripe to process payments. We do not store full credit card numbers or payment credentials. Stripe's use of your information is governed by their Privacy Policy.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts

• Send automated review requests and follow-ups

• Deliver SMS and email campaigns on your behalf

• Improve the functionality and user experience of our Services

• Provide customer support

• Comply with legal obligations

3. How We Share Information

We may share your information with:

• Third-party service providers

• Business tools we integrate with (e.g., Google, Facebook, Yelp)

• Legal authorities if required to comply with applicable laws

We do not sell your personal or customer data.

4. Data Security

We use commercially reasonable measures to protect your information, including encryption, access controls, and secure hosting environments. However, no system is 100% secure. Use of our Services is at your own risk.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for communications

• Request a copy of the data we hold about you

To exercise your rights, please email us at [email protected].

7. Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content.

When you first visit our site, you will be presented with a cookie banner requesting your consent to use cookies. You may choose to accept or reject non-essential cookies. You can also modify your preferences at any time through your browser settings.

8. Children’s Privacy

Our Services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal data from children.

9. International Users

Our Services are intended for use within the United States. If you access the Services from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.

10. CCPA - California Consumer Privacy Act

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell (we do not sell your data).

• The right to request deletion of your personal information.

• The right to opt-out of the sale of personal information (not applicable).

• The right to non-discrimination for exercising your privacy rights.

To make a request regarding your CCPA rights, email us at [email protected] with the subject line "CCPA Request."

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or within the platform. Continued use of the Services constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

StreamifyUs LLC

[email protected]